The company that distributes power told ECG that customers who had trouble buying credits can now do so at the endpoints.
The Electricity Company of Ghana (ECG) said that the technical problem that stopped people from buying prepaid credit in the country has been fixed.
In a statement released on October 1, 2022, it said, “The Electricity Company of Ghana wishes to inform all stakeholders, especially our valued customers on our prepayment metering system, that the problem with the 3rd Party Vending Points has been fixed.”
It said, “Clients can now buy electricity credits at vending machines near them and at all ECG District offices, including tomorrow, Sunday, October 2, 2022, from 9 a.m. to 4 p.m.”
Earlier, ECG said that the power outages were caused by a technical problem, and they are working hard to fix the problem.
After problems with its prepaid metering systems left customers stranded, the utility company can now sell credit at its district offices.
Electricity can be bought at ECG district offices in the Greater Accra, Central, Eastern, Western, and Volta Regions.
ECG told people who use its prepaid metering systems that its team is “working step by step to fix the technical problem that made it hard to buy electricity.”
Some people who use electricity have been counting their losses, and some have said that their businesses have suffered because they can’t buy electricity.